When do I have to pay for my stay?
We require payment of 30% of your stay at the time of booking. For rental stays, due to "no-shows", we ask for the totality of your stay 1 month before your arrival. For stays in camping, the balance of your account will be done 7 days before your arrival. We have taken out cancellation insurance which you can take out when you make your reservation. See reservation contract.
What are the means of payment accepted to settle my stay?
We accept bank cards, cheques (to the order of camping Kergariou), cash, holiday vouchers, e-vouchers, bank transfers...
Residence taxes are obligatory, fixed by the intermunicipality and taxed at 10% by the region. On our website you can, at your reservation have the calculation of your residence taxes. This will be done automatically by correctly filling in the age of the participants.
The amount of the stay?
By filling in the entire stay on the website, the amount of your stay will be communicated to you. After validation by the campsite of availabilities, this amount is fixed except changes by the customer of dates of stay or of participants.
Do you accept the good "VACAF"?
We are certified CAF (Family Allowance Fund). But as a result of the CAF reform for benefit payments, we did not do it and we are not a partner of VACAF.
What time can we get there?
When camping, we do not set a time of arrival, except for closing times and provided that your pitch is available. In this case, it is possible for the arrival to choose another pitch or to wait until the afternoon. For the rentals, after the departure of the former occupants by 10 a.m., we proceed to the cleaning and refurbishment if necessary. The rentals are available after this time. For more security, the accommodation is available after 3 pm. Before, it will be necessary to inquire beforehand at the reception.
What are the steps on arrival?
After you park your car in the parking lot, you can check in or fill out your entry form at the reception. We will check together the benefits of your stay. For campers a deposit of 20 euros will be requested for the access badge of the gate and for lodgings a deposit of 200 euros. This deposit will be returned on the day of your departure.
What time can I leave?
During reception opening hours. For the pitches, these will have to be vacated before noon. For the rentals, around 10 am. If you have to leave earlier on the day of your departure, you will have to inform the reception so that we can adapt and in order not to disturb the sleep of the other holidaymakers (cleaning, washing, vacuuming), plan a cleaning package.
The Swimming pool
What time is the pool open?
The swimming pool is open 7 days a week from 10am to 7pm.. At 7pm, we only ask you not to enter the pool. Occupants may leave the pool after 7pm. We need this closing time to maintain the surroundings of the pool, to clean it, but above all to regenerate the pool water and to rebalance it in chlorine and PH.
Who can go swimming?
All the residents of the campsite have free access to the pool. Children not knowing how to swim, have elements of flotation aid, intended exclusively for the swimming pool, and are accompanied by a major person.
Can visitors go to the pool?
The pool is not supervised by a lifeguard. The pool cannot be opened to the public from the outside.
What outfit to go swimming?
To avoid damaging the pool water, clean clothes are mandatory. Access is by footbath and shower is mandatory. Unsuitable bathing clothes and various objects can lead to an over consumption of products and cause inconvenience to bathers (chloramines). The Regional Health Agency is unable to control the bathing attire, the origin and the previous use of the objects, so the Regional Health Agency has banned bathing shorts as well as all objects coming from outside (large buoy, used chips, balloon, air mattress, snorkel mask, ...). In season, we organize an aqua kids, reserved for babies and children who can't swim and their parents. We provide a structure of motricity, mattresses, french fries, various games...
Are there any everywhere?
We install terminals regularly on our structure. A cover of 70% is now realized. Of course we are dependent on your reception equipment, as well as the geography and structure of the rental (Faraday cage in Mobil Homes)
Why does it pay?
All campsites have the same type of internet access point as a private individual. We are located by the sea and therefore at the end of the campsite. WI-FI would be free if there was no service. Our bandwidth to date is 8M to be shared between users... The use of internet for downloading, streaming or games in bandwidth-hungry networks is highly discouraged and to the detriment of other users...
Who can have free Wi-Fi?
Some ranges of accommodations have TV and Wi-Fi included in the package. At the reception we offer 15 minutes per day and per location.
On the spot
What time can I get into the campsite?
We can walk back to the campsite at any time. For vehicles, the entrance gates are closed from 11 p.m. to 7 a.m. With the badge given on arrival, you access your locations. You can also at the entrance park your vehicle.
What intensity and electrical connection?
The electrical connection to the standards is made with a European plug. All locations have 10 amps or 2.2 kw.
Where can we watch TV?
The campsite is equipped with a TV room. For the big moments we equip the animation part of a big screen. All accommodations have a connection for television, and for some ranges the television is integrated.
Can we barbecue?
We authorise gas and coal barbecues under safety conditions: extinguished after 10 p.m. (risk of sparks in case of wind) neither in the accommodations nor on the wooden terraces, even covered ... For other large electrical equipment, barbecues, planchas, stone floors and others ... we are opposed to it. We have no local electricity production, and all these equipments work at the same time.
Are there any animations?
On some days we offer animations in the morning for children under 12 years old and at night for the general public. The program of the week is displayed at the reception desk and on our digital welcome booklet that you will receive by mail 14 days before your arrival.
Why does the campsite not have an eco-label?
For us, ecology is not a negotiable thing. Everyone has to make sure that resources are not wasted.
How do we turn off a lighting in the campsite?
At the origin of the campsite, campers turned on and off the light in the sanitary block... It was often on. In the light of this observation, we have automated the extinction of the luminous points. The lights are changed by LED lamps.
And the water?
On the same principle as the light points, the water points are equipped with a switch-off delay and an economizer. We have planted local species where plantations are naturally satisfied with our climatic conditions. As strange as it may seem, we do not water the hydrangeas, and we do not put UV lamps on the olive trees or palm trees...